Business Analyst

Experience Level: Level 2 (intermediate): 2-5 years

Primary Responsibilities:
• Develop an understanding of the business models and familiarity with technology services, as well as familiarity with active technology risk initiatives and their impact to each
• Working with and aiding in all functional disciplines to ensure end to end planning is comprehensive and results in a plan that will achieve stated goals
• Provide mechanisms to capture & monitor remediation of any potential risks. In addition, enable appropriate escalation to key stakeholders and leadership of any item that may impact timely delivery or cause a change to the agreed scope of project
• Ensure comprehensive documentation of requirements, assumptions, changes in scope etc. associated with project and establish an audit trail to demonstrate these activities have been addressed
• Be able to build strong interpersonal relationships with peers and other senior management throughout the company
• Ability to manage ambiguity and bring focus with recommendations on solving tactical and strategic challenges
• Help to implement processes and procedures to increase effectiveness and efficiency of controls
• Host governance forums, drive discussions and decisions, and assist in action item tracking, project plans, milestones, and meeting documentation

Required Skills:
• Bachelor’s degree in Information Technology, Business, Economics, or Finance preferred.
• 3-5+ years of experience in a similar role in financial or banking services, with practical knowledge of technology principles, products
• Excellent communications and interpersonal skills
• Exceptional problem-solving abilities and a proactive approach to challenges
• Must have background with Configuration Management Database (CMDB), IT Service Management (ITSM) and data governance
• Must be a team player and foster a team first environment and inclusive culture
• Capable of project planning, organization, time management skills and ability to multi-task
• Prior experience working across functional organizations to drive consensus.
• Independent self-starter that is naturally curious and possess a logical mind
• a willingness to take ownership and dig into the details to understand the problem statement and help create a path forward (connect the dots)
• High level of attention to detail and focus on precision
• Proficiency with Microsoft Excel, PowerPoint, Teams, Word, and SharePoint
• Solid understanding of the Project Lifecycle (PLC) and System Development Lifecycle (SDLC) components

Desired skills:
• Agile knowledge, Power BI, Tableau, or other data visualization tools