Windows Endpoint Specialist

Job Description

Level 4
Job Description:

Years of experience : 7+

The EUT Endpoint Platform Squad is committed to delivering enterprise class Windows Desktop builds to the firm and is responsible for all aspects of the design, configuration and integration of Windows Desktop and Laptop endpoints, including the Routing and Remote Access infrastructure for Always-On VPN. We are looking for someone with a strong background in Microsoft Windows stack on the Enterprise to assist with the migration and integration of some newly acquired businesses into the Firm. The candidate will have a strong technical foundation, a strategic mind-set, excellent communication skills, and the ability to collaborate within a globally distributed team. The core responsibilities of this position include:
– Develop and implement endpoint-related technologies into the firm.
– Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large.
– Ensure that we meet the business’s expectations of high availability, performance, and overall user experience.
– Sustain existing systems by providing level-3 support to help investigate and identify root cause for escalated issues.
– Create, review, maintain and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them.

Must Have Skills Set:
– Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019
– Expertise with SCCM OSD orchestration and software delivery concepts.
– Advanced PowerShell scripting skills.
– Experience with Windows 10/11 Intune Modern Management.
– Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
– Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
– Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc).
– Experience automating workflows and providing self service capability.
– Client / Server hardware knowledge and management in an enterprise environment.
– Experience designing technical solutions to meet complex business requirements.
– Ability to author technical and operational management documentation including design and support docs, operational runbooks, internal knowledge base articles, etc.

Desired Skills Set:
– Experience with Microsoft Always-on-VPN.
– Understanding of Agile principles and how to apply them.
– Infrastructure systems including experience with Jira.