Change Manager (CM)

Job Description

Level: 3

General Duties:
* Has proven experience in Change Management and in the development of change management programs
* Has proven experience in the development of training and communication plans
* Has experience in the delivery of a Benefits Evaluation Strategy and Plan
* Has experience facilitating workshops
* Has experience in presenting to Senior Management levels
* Identifies and assesses change impacts to the organizations business processes and technology solutions
* Analyses and evaluates each alternative based on business and technical impact and cost/benefit considerations, and proposes, justifies, plans and costs the implementation of the selected alternative.
* Engages stakeholders in contributing to effective change
* Develops and/or implements a change management process and tools
* Plans, directs and controls the activities of the change management team within scheduled time and cost parameters
* Supervision:
– May work independently or under the general supervision of a Project Manager or Program Director.
– The Change Manager provides work leadership to business owners and reports project related changes to the Project Manager