Application Support - EQUITY - Etrading

Application Support - Job Listing.png

Application Support - EQUITY - Etrading

New York, New York

April 3rd 2019



Department Overview:

The Global Equity Trading (GET) low touch technology support team provides an end to end support service for all Equity Electronic Trading suit of applications. A follow the Sun model is in place with local teams based in London, New York, Singapore, Sydney providing a 24x5½ service. Being the primary contact point for all electronic trading platforms production issues, the team has high exposure to and works with the Front Office Business teams on a daily basis.

Main Function Of The Job:

As part of the NY Support Level 2 team, requires the candidate to investigate and resolve user and system generated issues across all the current Production systems in a timely manner, both for local and global users and systems, to reduce and manage the impact of system and application issues affecting the relevant Business Units, Front Office / trading being the top priority.


Role is front office facing. Looking for someone with 3-5yrs of experiencing supporting equities electronic trading applications eg: Algo’s, SOR, Fix connectivity (client & market), DarkPools, Ultra Low Latency environments, CoLo (Co-location offering) along with knowledge of Market Data feed/s consumption etc.

  • L2 support experience.

  • Stakeholder and people management skills.

  • Business knowledge of Equity markets/flow & experience with eTrading platforms.

  • Strong technical & working knowledge of Linux, Databases (Oracle and/or Sybase), Perl/Python (any other scripting knowledge is acceptable), & Agile.

  • Equities Flow/Business knowledge.

  • Experience supporting Equities electronic trading in Investment Banking.

  • Knowledge of customer platforms and inter-dealer broker markets, understanding of market connectivity and publish/subscribe technologies.

  • Temperament to work under pressure in a fast moving production environment.

  • Confident in dealing with senior members of Front office, other business functions and IT management.

  • Ability to liaise with both Business and IT users in a clear manner.


  • DevOps and any work done towards that is a plus.

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Job ID: A2309